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Frequently Asked Questions

Why do I need to register?
Why do I need to login?
Can I change my registration information?
I've forgotten my password, what can I do?
How much does it cost to advertise?
How do I place an advert?
How do I pay for an advert?
How can I change the advert after I have placed it?
Can I delete an advert when I have sold/found the advertised product?
How long does the advert last for?
Why do you need my name and address?
How can I take a picture of the product I am selling?
Should I include my email address in my advertisement detail?
*** Precautions against Fraudsters and Scammers !
*** Known email addresses of phishers and scammers - AVOID!

Answers

Why do I need to register?
Registration is needed so the website can keep track of your adverts.
The adverts will only display your city/town, county, postcode and phone number.

Why do I need to login?
You need to login to identify yourself and your account, in order to manage your ads, or edit your profile.

Can I change my registration information?
Yes. Simply log in and click on 'User Profile' at the top of the page. Your profile will be displayed and available for you to edit. Once completed click on the 'Save' button to submit your changes.

I've forgotten my password, what can I do?
If you forget your password, please click here and enter your registered e-mail address, if it coincides with our records your login details will be sent to you immediately by e-mail. If you have any problems, please contact admin@themobilitymarket.co.uk.

How much does it cost to advertise?
The price of advertising items for sale depends on the cost of the item you have for sale. The table below summarises the Rates available.

Item's Sale Value

Advertising Fee

Below £50
£10 one off fee
£50 - £1,000
£20 one off fee
£1,001 - £3,000
£30 one off fee
£3,001 - £25,000
£40 one off fee

So, for example if you had a power chair for sale, and you wanted to sell it for £450, then the cost of advertising would be £10.

The price for advertising wanted items is £10.

How do I place an advert?
In order to place an ad you first need to be registered.
To advertise a for sale item, when you have registered you can select the amount to pay which depends on the value of the item you wish to sell. After paying the required fee you will be able to enter the details of your ad.
To advertise for a wanted product, when you have registered you can pay the required fee and you will be able to enter the details of your ad.

How do I pay for an advert?
The Mobility Market is a verified PayPal seller. PayPal is a global leader in online payments – it's fast, free and secure. Rest assured, your credit/payment card details are never passed to The Mobility Market, PayPal will handle the entire transaction.

PayPal accepts the following methods of payment:

To pay for an advert, log in and you will see a 'New Advertisement' area on your homepage. Simply click on the 'Pay £10 Fee – Place Ad' link and you will be taken to the PayPal website. Please follow the onscreen instructions and make your payment. Once your payment has been confirmed please click on the 'Return to Merchant' button and you will be re-directed back to The Mobility Market. You will then be able to place your advertisement. Once you have entered all the necessary advertisement details, simply click on the 'Submit for approval' button.

You may prefer to pay by cheque. Please forward your cheque made payable to The Mobility Market Ltd enclosing your advertisement to:

The Mobility Market Ltd
Dolphin House
36 Liverpool Road Eccles
Manchester
M30 OWA

Alternatively, you may prefer to e-mail your advertisement to us and send a cheque seperately.

How can I change the advert after I have placed it?
Simply log in to see a list of your current advertisements towards the bottom of your homepage. To edit an advertisement click on the 'Edit' link alongside the advertisement you wish to modify. Your advertisement details will be displayed and available for you to edit. Once completed click on the 'Save' button to submit your changes.

Can I delete an advert when I have sold/found the advertised product?
Simply log in to see a list of your current advertisements towards the bottom of your homepage. To delete an advertisement click on the 'Delete' link alongside the advertisement you wish to remove. You will be asked to confirm the deletion by clicking on the 'Confirm deletion' button.

How long does the advert last for?
Your advert will go onto the system for 90days. When your item is sold/found we would be grateful if you would delete it from the system.

Why do you need my name and address?
Full details of the poster of the ad are required in case we need to contact you. Your full name and address are NOT displayed on the website.

How can I take a picture of the product I am selling?
You need access to a digital camera in order to take a photograph of your mobility product for sale. An alternative is to capture an image from a photograph taken with a normal camera, using a scanner. Your image should no larger than 150 x150 pixels and be in jpg of gif format. If you are unsure what this means then seek more advice from an experienced computer user, or e-mail us at admin @ themobilitymarket .co .uk

Should I include my email address in my advertisement detail?
For your security, we recommend you do not disclose your email address in the 'Item Description'. Replies to your advertisement will be addressed directly to you via the Contact link/form.

*** IMPORTANT !- Precautions against Fraudsters and Scammers ***

When selling value items on the internet, take care to ensure your sale proceeds without any problems by watching for the following warning signs:

  • 1. You receive a poorly worded email from a potential buyer stating they are an international buyer wishing to purchase the item and can arrange shipping.
  • 2. A seller will not supply you with a UK landline number or will not communicate via the phone
  • 3. A request you accept a higher value cheque and/or a different shipping address
  • 4. A buyer seems keen to push a certain escrow service

*** Known email addresses of phishers and scammers - AVOID! ***

  • jrech200@yahoo.com
  • john.osorio35@gmail.com
  • jame.brown84@yahoo.com
  • jeffrison@gmail.com
  • rosej0572@gmail.com
  • marrylarry200@yahoo.com
  • cool_cool4live@yahoo.com
  • frankfulton100@gmail.com
  • mikescott10000@yahoo.es
  • paul_reed11@yahoo.com

Action Fraud Website
www.actionfraud.police.uk - Government funded website for consumers with a facility for reporting Scams

DISABILITY SCOOTERS, MANUAL WHEELCHAIRS, POWERED WHEELCHAIRS,
BATHROOM EQUIPMENT, STAIRLIFTS, RAMPS, DISABILITY ADAPTED VEHICLES.

 
   
 

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Dan Medica